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FAQ's
 

    • How long does it take for my order to process?

    • How much does your lettering cost?

    • What is your return policy?

    • What does "pre-spaced" mean? Am I able to position the lettering how I want?

    • Is the lettering removable?

    • What are my shipping options?

    • Do you have an online Custom Ordering Tool? How do I make a custom order?


    How long does it take for my order to process? top

    HTML clipboard Orders are custom made, processing is 5 business days (from payment date) before being shipped.

    How much does your lettering cost? top

    $4.00 per linear foot up to 5" tall. Each additional inch in height is $.50 extra.

    Please see our Pricing Page.

    What is your return policy? top

    If, for any reason, you are not 100% satisfied with your purchase, you can return any unused decals to us within 7 days of purchase for a full refund of the purchase price (less shipping).   ***Personalized Customized items are non-refundable***

    What does "pre-spaced" mean? Am I able to position the lettering how I want? top

    Pre-spaced means that we do all the positioning and spacing of the letters and words for you. The lettering arrives as a single roll of text which you can apply all at once, or you can cut the sheet of lettering in any increment you choose to make your quote 2 or more lines. You can even cut each word and place them in a creative layout. The possibilities are limitless.

    Is the lettering removable? top

    Yes and it's easy to do. iTwaddle wall lettering works well for any home or setting because they come off when you are ready for them to. To remove, simple peel the letting off like a sticker. If you've had the lettering on the wall for a long period of time, you can soften them up by using a hair dryer.

    What are my shipping options? top


    Do you have an online Custom Ordering Tool? How do I make a custom order? top

    No, we do not currently have one but we are working on that.  In the interim you can email us at support@iTwaddle.com with: 1) the quote, 2) the size (height x width) approx. 3) the color, 4) the font choice.  We will then email you a proof of what it will look like before you order.
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